You will be responsible for paying for your own shipping costs for returning your item. To return your product, you should mail your product to: 38 Locke Rd, Unit 4, Concord, NH 03301, United States If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Once the returned item is received, a gift certificate will be mailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 38 Locke Rd, Unit 4, Concord, NH 03301. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. Fees will be waived in cases of defective products, lost shipments, damage sustained during shipping, or mistakes made by Mecha Warehouse. When a refund is subject to such a fee, we will offer you the option to receive the refund as store credit in the form of a Mecha Warehouse gift card for the full value of the refund. Please note: refunds may be subject to a 5% cancellation/restocking fee to cover the costs of the credit card transaction. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Any item that is returned more than 30 days after delivery Any item not in its original condition, is damaged or missing parts for reasons not due to our error CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened There are certain situations where only partial refunds are granted (if applicable) Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we may not be able to offer you a refund or exchange. This is a very complex model kit and, as our "Skill Level 4" rating indicates, is not recommended for beginner modelers.Our policy lasts 30 days. No English text but the diagrams are self-explanatory. The second, the CONSTRUCTION manual, has the actual assembly instructions and details. The first, the INSTRUCTION manual (text is in Japanese), has numerous photos of the kit in various construction steps plus painting guide, history of the unit and the Battle Zero unit, cross sections, and an interview with the designer of the kit. Comes boxed in three separate inner boxes plus a special box that contains the 14 individual "feathers" made from plastic-coated thin metal, plus the metal joint parts, screws, and other goodies. Locking systems provide stability so things don't flap around like they tend to do on the Master Grade kit. Comes with two beam sabers and two huge beam rifles. Opening panels on the head, chest, and more. Full inner mechanism detail on all limbs. Two different locations (eyes and chest) light up on the finished kit. About 30 locations secured by metal screws. The most impressive model in Bandai's history is finally here! This kit has too much to list in detail, so please be willing to settle for the highlights:ģ0-plus runners of parts (670 total pieces). This is a posable, Perfect-Grade injection-plastic kit of an item from the Gundam universe.
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